TERMS AND CONDITIONS

Check-in at 15:00

Check-out at 12:00

We are happy to provide an early check-in and/or late check-out at no extra charge should you so need. This is subject to availability of rooms.

  •  Front desk operates 8:30am.-17:30pm.
  • 24/7 Spotlight online service is available for all guests at all times
  • Please feel free to speak to our team to discuss any activities you would like planned, or any other needs before and during your stay
  • Complementary in-suite mini-bar
  • Airport transfer is available upon request
  • Extra beds are available for THB 800 for per night (maximum 2 per suite)
  • Smoking is strictly prohibited in the suites. A cleaning fee of THB10,000 per   suite will be charged for in-suite smoking
  • Children under the age of 12 are not charged when using existing in-room beds.

The guest acknowledges that he / she is personally liable for the payment of all charges incurred during their stay at the Resort. The guest acknowledges joint and several liability for all services rendered until full settlement of all bills has been made. Guests will be held responsible for any loss or damage to Resort property, whether such loss or damage is caused by the guests themselves, or by any person for whom they are responsible. The replacement and / or repair of any lost or damaged Resort property will be charged to the guests responsible for such loss / damage, including an administration fee of 20% of the value of the replacement or repair. The Resort reminds guests to use the safe deposit boxes in-suite. The Resort and its management are not responsible for guests’ personal belongings and valuables. Unregistered overnight guests are not allowed. All guests entering the property must be registered. Any guests who wishes to remain overnight will be charged at THB3,000 per night.

 

Payment Policy

All major credit cards are accepted.

 

Cancellation Policy

  • Unless booking under a non-refundable rate, or during extremely peak season, guests can cancel free of charge until 7 days before arrival.
  • Guests will be charged 50% of the total price if they cancel within the 7 days window before arrival.
  • No shows will be charged the full room rate.